Senior Operations Manager

Global Telecom · 📍 Gorontalo, Gorontalo · Diposting 2026-10-13
FULL_TIME⭐ TERVERIFIKASI
Rp 12.000.000 – Rp 15.000.000 per month
Global Telecom is seeking a highly motivated and experienced Senior Operations Manager to join our team in Gorontalo, Gorontalo. In this role, you will be responsible for overseeing the day-to-day operations of our telecom services, ensuring the highest level of customer satisfaction and operational efficiency. If you are a strategic thinker with a passion for driving operational excellence, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Oversee the day-to-day operations of telecom services, ensuring high-quality service delivery.,Develop and implement operational strategies to improve efficiency and customer satisfaction.,Monitor and analyze operational data to identify areas for improvement.,Lead and mentor a team of operations professionals.,Ensure compliance with all relevant regulations and company policies.,Manage budgets and resources to optimize operational performance.,Collaborate with other departments to align operations with business objectives.,Implement and maintain quality control processes to ensure service excellence.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Operations Management, or a related field.,Minimum of 5 years of experience in operations management in the telecom industry.,Proven track record of successfully managing operations and improving efficiency.,Strong leadership and team management skills.,Excellent communication and interpersonal skills.,Proficiency in using operational management software and tools.,Knowledge of telecom regulations and industry standards.,Ability to work under pressure and meet tight deadlines.

🛠️ Keahlian

Operational ManagementTeam LeadershipData AnalysisStrategic PlanningQuality ControlBudget ManagementRegulatory ComplianceCustomer Service
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